How does grubhub work

You will then receive a confirmation of your order with the estimated time of delivery via email or SMS. Aside from the obvious reason for having to eat food from your favorite restaurant without the hassle of leaving your house, there are other benefits a user can get once they understand how Grubhub works.

Nowadays, we find ourselves too busy or too preoccupied with a lot of things in our lives. Choosing which food or restaurant to eat from may be an added task to our on-growing list — which should not be one in the first place. Grubhub is a service we can all use and maximize to make food ordering easier, quicker, and less of a hassle. With its many features that cater to users, everything is just at the touch of your fingers.

Its countless deals and discounts could also help you save money or have your choice meal without breaking the bank. GrubHub and Doordash pretty much do the same service for their customers. There are several factors in which they both differ. It also boasts a bigger range of partnered restaurants. Grubhub and its services are also currently available in London. Fees are a major factor when it comes to using services such as Grubhub and Doordash.

These apps or platforms will require users to pay certain service fees, delivery fees, and even tips. With Doordash, they will require you to pay a service fee to both the restaurant you are ordering from and Doordash itself.

While Grubhub does not require a restaurant service fee, they do replace this with a minimum amount order per restaurant. But what is great about Grubhub is that because they have a wider restaurant partnership, which includes local establishments as well, this allows them to give a more competitive price.

They also have a lot of deals and discounts that users can avail of any time, including free delivery service fees, etc. Given that both apps are available for both Android and iOS users, there is no competition there. For example, with Doordash, once you open their app, you have immediate access to your favorite restaurants, their local partners, offers, and more.

But with Grubhub, you will have to scroll down through the list of restaurants currently available in your area before you will be able to see your favorites and offers.

Though both platforms can only provide free delivery service fees to select restaurants, they both have certain differences that users can compare. But because Grubhub has a wider selection of partnered restaurants, this gives users of this platform more advantages.

This may be a small factor to compare these platforms but it is still something users can also consider. With Grubhub, users can also have alcohol delivered through their app or website, while Doordash offers both alcohol and grocery deliveries from their partner establishments. With all of the food delivery services or platforms out there, it is without a doubt that Grubhub is worth using.

After knowing how Grubhub works, feel free to try the app today. For more guides and reviews, check out our Mobile Apps page on CellularNews. Skip to content. Home Mobile Apps. Giving an excellent user experience to the consumers is very important for any business to thrive in the market. The consumers have to order their food in the following steps:. There are a variety of restaurants available on the online portal.

Once the user has browsed the available options he comes to a decision. Once this choice of meal is made, the user has to place an order. He has to select the items he wants to order and add them to cart. The user also has to set a delivery address to the order. After the cart is ready the application will ask a confirmation, once the user approves the next step begins.

After the confirmation from the user, the application directs them to the checkout page. Here the user has to make the payment for his order. There are several options available to the user to make a payment. Payment is the last step for ordering food from Grubhub. Now all the consumer has to do is wait for the courier to bring them the meal at their doorstep. This is how Grubhub works for their consumers.

It makes it super simple for the users to order meals at any time of the day. Restaurants play a major role in the completion of an entire order cycle. The food is showcased and prepared by the restaurants. These are important components of the business. Let us have a look at how Grubhub works for their partner restaurants:. As soon as the consumer completes a payment the restaurant is notified on its dashboard.

The restaurant has to then check the availability of the order required. Once the availability is confirmed the restaurant has to then confirm the order on the dashboard. This will send the consumer an update and will notify the nearest courier about the same. After the confirmation is done, the restaurant has to then start preparing the order. The meal should be ready and packed when the courier arrives. Once the courier arrives at the restaurant they have to simply hand the parcel over to the courier.

The restaurant has to make sure that the packing is done according to the food being parcelled. It should be convenient to transport and should not create a mess. Being a food delivery app , delivery is an essential part of the business. Grubhub has a network of couriers that pick up orders from the restaurants and deliver them to the consumers.

As soon as a restaurant confirms an order, the courier stationed nearest to the location is notified about the order. The courier has to accept the order if it is possible for him to reach in time. After accepting the delivery request, the courier has to reach the restaurant as soon as possible. Once he reaches he has to pick up the order and update the same in this application.

This helps the user to track their orders while on the way. After the pickup, the courier has to reach the address assigned to the order. The couriers can contact the consumer in case of delays. They can also contact them for directions. Once they reach the delivery is to be done and the tips collected. This is how one complete cycle of order takes place on Grubhub.

With this, we understood how Grubhub works for the various components of its business. Grubhub also provides the Grubhub pick up service. It makes meals very accessible for the users. The user can order his meal through Grubhub pick up and they can pick it up when it is ready. Once the user orders a meal online, the restaurant is notified of the order. On the other hand, restaurants see a large chunk of their earnings going to third party delivery apps such as Grubhub. For many, their net profit at the end of the day is just enough to cover overhead costs.

To address this, Grubhub recently introduced a marketing commission-free solution to restaurants. If customers place an order via a direct link provided by a restaurant rather than the Grubhub app, said restaurant will not be charged the 20 percent marketing fee. For delivery drivers, payout heavily depends on the distance that they cover, how much time they devote to the hustle, and the weekly or monthly challenges on the app. For restaurants, especially smaller businesses, being on the platform has indeed helped increase their visibility, but keeping things afloat may still be a struggle.

Do bear these factors in mind next time you browse your favorite restaurant menu on a food delivery app. Consider calling the restaurant directly to place an order for pick-up. Can't decide what to eat?

Check out these restaurant picker apps for Android and iPhone that'll help choose where to eat. Currently based in Melbourne, Australia, Jie Yee has experience in writing about the Australian real estate market and the Southeast Asian tech scene, as well as conducting business intelligence research in the wider Asia-Pacific region.

So, how does Grubhub work in comparison? Share Share Tweet Email. Jie Yee Ong 59 Articles Published. Subscribe to our newsletter Join our newsletter for tech tips, reviews, free ebooks, and exclusive deals!